Contact information

Last updated: 9 August 2026

Luna Dot Ltd trades as Luna Dot.

For all order enquiries, product questions, returns, delivery enquiries or privacy-related requests, please contact us by email.

Email: info.lunadot@gmail.com

Website: https://lunadot.co.nz

Email is currently our primary customer service channel. We aim to respond within 1–2 business days, Monday to Friday, excluding New Zealand public holidays.

Please include your order number when contacting us about an existing order.

Luna Dot Ltd is a New Zealand registered company.